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Privacy Policy

At Hzel Brown, your privacy matters to us. This policy explains how we handle personal information collected through our website and communication channels.

Last updated on October 31, 2025

1. Information We Collect

We only collect the information you choose to provide through our contact form or direct communication, such as:

  • Name
  • Phone number
  • Email address
  • Message or inquiry details

2. How We Use Your Information

Your information is used solely to:

  • Respond to your inquiries or order requests
  • Communicate regarding order updates or delivery details
  • Improve our services and customer experience

We do not sell, share, or rent your personal information to third parties.

3. Data Storage & Protection

  • Your information is stored securely and used only for the purpose it was provided.
  • We take reasonable steps to protect your data from unauthorized access or misuse.
  • However, as our website may use standard web hosting services, we cannot guarantee absolute online security.

4. Third-Party Services

Our website may use basic hosting or form-handling tools (e.g., email form services). These providers have their own privacy practices and handle your data securely on our behalf.

5. Cookies

Our website may use cookies or analytics tools for basic traffic insights. You can choose to disable cookies in your browser at any time.

6. Your Rights

You may contact us to:

  • Request details about the information we hold about you
  • Ask us to correct or delete your data

7. Updates to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website.

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